Terms and Conditions

These terms and conditions (Website Terms) are between you and GO Healthy New Zealand Ltd (we, our or us) and govern your use of our website located at https://www.gohealthy.co.nz (Website). By accessing and using this Website you agree to be bound by and abide by these Website Terms.

Information on this Website

All information set out on our Website (Information), including information relating to products, ingredients, medical and health conditions, treatments and third parties is provided for general information purposes only.

The Information is not medical advice, nor is it a substitute for medical advice, diagnosis or treatment. It should not be considered complete, nor should it be relied on to suggest a course of treatment for a particular individual. You must always seek advice from your doctor or an appropriately qualified health practitioner before starting any medical treatment, continuing with medical treatment or discontinuing medical treatment, and with any questions you may have regarding any medical condition.

You must never disregard medical advice, nor delay in seeking it, because of Information you have read on the site. It is always your responsibility to seek proper medical advice as to the suitability (or otherwise) of any product having regard to your individual circumstances.

We make no warranty about the accuracy, completeness, reliability or timeliness of the Information. You must not rely on the Information, including when deciding whether to seek treatment for an actual or perceived medical or health matter. You are solely responsible for the consequences of your use of any Information or product, including any decision to act or not act on the basis of the Information.

The Website may be accessed from outside New Zealand. We make no representation that the Information or Website complies with the laws (including intellectual property laws) of any country outside New Zealand. If you access the Website from outside New Zealand, you do so at your own risk and you are responsible for ensuring compliance with all laws in the place where you are located.

Ownership of Content

Copyright and all other intellectual property rights in material contained on the Website (including the text, graphics, videos, information, designs, data and other content) (Content) is owned by us or our licensors unless otherwise indicated.

While you may browse or print the Content for non-commercial, personal use, you must obtain our prior written permission if you would like to use, copy or reproduce any part of the Website for any other purpose.

All product and company names referred to in this Website are the property of their respective owners.

User Content

We don't claim ownership of any content you provide to us through or in connection with the Website (User Content). However, by providing User Content to us, you grant us a worldwide, irrevocable, perpetual, royalty-free, sub-licensable licence to use, reproduce, modify, communicate to the public and adapt that content, on this Website and through any other means.

Privacy Policy

Your use of this Website is governed by our Privacy Policy.

Cookies

Thank you for visiting our website (“Website”). This cookies notice applies to the Website, any website or branded pages on third party platforms (e.g.YouTube and Facebook) and applications accessed or used through such websites or platforms which are operated by or on behalf of Nestlé New Zealand Ltd  and its wholly owned subsidiaries, who together manufacture and distribute our GO Healthy range of products and other products (“Nestlé Site”).

By using a Nestlé Site, you are consenting to our use of cookies and other tracking technology in accordance with this notice. If you do not agree to our use of cookies and other tracking technology in this way, you should set your browser settings accordingly or not use the Website. If you disable cookies that we use, this may impact your user experience while on the Nestlé Site.

When using a mobile device to connect to the internet, you should also refer to the privacy policy of the specific App you are using to understand its specific data collection practices.

1. What are Cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. See below for details on what information is collected by cookies and how we use that information.

For more information about the kinds of data that we generally collect, please read our 

2. How and why do we use Cookies?

We use cookies to improve the use and functionality of Nestlé Sites and to gain a better understanding of how visitors use Nestlé Sites and the tools and services offered on it. Cookies help us tailor Nestlé Sites to your personal needs, to improve its user-friendliness, gain customer satisfaction feedback and to communicate to you elsewhere on the internet.

3. What types of cookies may be used on Nestlé Sites?

We may use the following types of cookies on Nestlé Sites:

Session cookies

Session cookies are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.

Persistent cookies

Persistent cookies stay on your browser until you delete them manually or until your browser deletes them based on the duration period set within the cookie. These cookies will recognize you as a return visitor.

Necessary cookies

Necessary cookies are strictly necessary for the operation of a Nestlé Site. They enable you to navigate around the site and use our features.

Cookies that send information to us

These are the cookies that we set on a Nestlé Site and they can only be read by that site. This is known as a “First Party” cookie.

We also place cookies on our ads which are placed on other websites owned by third parties (e.g. Facebook). We obtain information via those cookies when you click on or interact with the advertisement. We may use the information obtained by these cookies to serve you with advertising that is relevant and of interest to you based on your past online behaviour

Cookies that send information to other companies

These are cookies that are set on a Nestlé Site to send information to other companies (e.g. Facebook or advertisers). They may use the data collected from these cookies to anonymously target advertising to you on other websites, based on your visit to this Website. For example, if you use a social widget (e.g. the Facebook icon) on the Website, it will record your “share” or “like”. Facebook (as the company setting the cookie) will collect the data.

Examples of cookies used on this Website

Other similar technologies

Nestlé Sites also make use of other tracking technologies including IP addresses, log files and web beacons, which also help us tailor Nestlé Sites to your personal needs.

IP addresses

An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may record IP Addresses for the following purposes:

(i) troubleshoot technical concerns, (ii) maintain website safety and security (iii) better understand how our websites are utilized, and (iv) to better tailor content to your needs depending on the country you are in.

Log Files

We (or a third party on our behalf) may collect information in the form of log files that record website activity and gather statistics about a user’s browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they've viewed on our website and for how long), and, (iii) other similar navigational or click-stream data.

Web Beacons

We may use web beacons (also known as pixels or clear GIFs) on the Nestlé Sites. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page for the purpose of transferring data back to us. The information collected via web beacons may include information about how a user responds to an email campaign (e.g. the time the email is opened, where does the user link to from the email, etc.). We use web beacon information for a variety of purposes, including, site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.

6. Manage your cookies/preferences

You should ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. You do not need to have cookies on to use or navigate through many parts of Nestlé Sites although you may not have access to all the features on Nestlé Sites if you do so. See the 'help' button on your browser (e.g. Google Chrome, Firefox) for how you can do this. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.

As a web beacon forms part of a webpage, it is not possible to ‘opt-out’ but you can render them ineffective by opting out of the cookies they set.

For more information about targeting and advertising cookies, visit Your Online Choices: http://www.youronlinechoices.com.au

7. Legal Notice Update

We reserve the right to make any changes and corrections to this notice. Please refer to this page from time to time to review these and new additional information.

This notice was last updated March 2024

Third party sites (including sites of our stockists)

We may provide links to third party sites for your convenience (Links). We have no control over third party sites. These Website Terms do not apply to third party sites and you should review the terms and conditions of the applicable third party website before using that website.

Although we have used reasonable endeavours to review the Links, we make no representation or warranty as to, and we are not responsible for, the accuracy, legality, decency or any other aspect of any material located at the Links or the services provided by these third parties (including in relation to our products and services). The inclusion of a Link does not imply our endorsement, recommendation or support of the applicable website or any information, opinions, third party goods or third party services referred to on it. In particular, we do not guarantee that our products will be available at any stockist listed on our Website and you should make your own enquiries prior to traveling to their premises.

Non-excludable Obligations

To the extent that you acquire goods or services from us as a 'consumer' (as that term is defined in section 2 of the Consumer Guarantees Act 1993, you may have certain rights and remedies (including, without limitation, consumer guarantee rights) that cannot be excluded, restricted or modified by agreement. Nothing in these Website Terms operates to exclude, restrict or modify the application of any implied condition or warranty, provision, the exercise of any right or remedy, or the imposition of any liability, implied or conferred by the Consumer Guarantees Act 1993 and Fair Trading Act 1986 or any other statute where to do so would contravene that statute or cause any term of this agreement to be void (Non-excludable Obligations).

Disclaimer

The Content on this Website is provided "as is". Except in relation to Non-excludable Obligations, we expressly exclude all conditions, warranties, rights, remedies, liabilities or other terms that may be implied or conferred by statute, custom or the general law that impose any liability or obligation on us.

Except in relation to Non-excludable Obligations, we have no liability whatsoever to you (including because of our negligence) for any type of direct or indirect loss or liability incurred by you or any other person under or in connection with your use of this Website (including any Content or in connection with any Link), however incurred, including (without limitation) any loss of profits, loss of revenue, loss of goodwill, loss of customers, loss of or damage to reputation, loss of capital, downtime costs, loss under or in relation to any other contract, loss of data, loss of use of data or any direct, indirect, economic, special or consequential loss, harm, damage, cost or expense (including legal fees).

The Information on this Website is provided on the basis that all persons accessing this Website undertake the responsibility for assessing the accuracy of its content and that they rely on that Information entirely at their own risk.

Our commitment to security

Although we will take reasonable steps to protect your security (including by encrypting your personal information using SSL technology so that it cannot be read as it travels across the Internet), no information sent over the Internet can be 100 percent secure, and we can never guarantee the security of any information you send to us or receive from us via the Internet.

Please be careful and responsible whenever you are using the Internet and the Website (including by installing appropriate anti-virus software on your own systems) and let us know about any security breach immediately.

Modifying the services

We may modify, suspend or discontinue the services available via the Website from time to time in our absolute discretion.

Changes to Website Terms

We may change these Website Terms at any time without notice to you. You agree to be bound by the changed terms if you use this Website after the terms have changed.

Applicable law

These Website Terms are to be construed in accordance with, and are governed by, the laws of New Zealand. By using this website you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New Zealand in relation to any dispute relating to the Website.

Enquiries

If you have any questions about these Website Terms (including your privacy rights), you can contact us at:

Customer Support - Go Healthy
+64 4 8910184
94 Nelson Street, Petone, Lower Hutt, Wellington 5012, New Zealand

Or by email to: info@gohealthynz.co.nz